Cleveland, Ohio (January 24, 2011) – In the 2010 Q4 User Satisfaction Survey, MD Buyline users have named Hitachi Medical Systems America (HMSA) the top rated MRI vendor. HMSA swept the top rankings in all six categories and earned a composite score 9.6 out of 10.
“Hitachi Medical Systems America is pleased to achieve its top ranking among MRI vendors, according to the survey of MD Buyline users,” says Sheldon Schaffer, VP and General Manager MRI/CT, “product reliability and customer support are strategic core competencies for our organization.”
MD Buyline measures user satisfaction based on evaluations by more than 3,300 hospitals in the member network. User satisfaction ratings are measured in six categories; System Performance, System Reliability, Installation, Applications Training, Service Response Time, Service Repair Quality.
About MD Buyline
MD Buyline has provided healthcare facilities with business intelligence for over 25 years. Unlimited web access to critical decision data empowers our members to control capital costs and better manage the operational impact of technology.
About Hitachi Medical Systems America, Inc.
Hitachi Medical Systems America (HMSA) located in Twinsburg, Ohio, a wholly owned subsidiary of Hitachi Medical Corporation offers a broad range of diagnostic imaging equipment including MRI, CT and Ultrasound. Our innovations in diagnostic imaging provide technology that drives clinical solutions to deliver diagnostic confidence, improve workflow efficiency and provide a better patient experience. In addition to exceptional equipment, HMSA is known for its comprehensive customer support programs to maximize the lifecycle value of equipment through responsive service maintenance, significant software upgrades and on-going applications support