Location: Twinsburg, Ohio
Job Code: SA1T2-52018O
Tier 2 System Administrator 1 whereby your duties and responsibilities will include but not be limited to providing advance support of the Company’s products and services, complying with the Company’s Quality Management System, and other assigned duties related to Company’s products and services.
Duties and responsibilities will include but not be limited to basic and advanced technical support, supporting the sales team, Tier 2 support, supporting our application on Linux operating systems, virtual server environments, data center infrastructure, and other assigned duties related to Company’s products and services. Company’s target markets include physician practices and hospitals. Support, train, test, develop, market, promote and solicit orders for the Solution, Hardware and Maintenance sold by the Company from time to time. The Employee will comply with all directives of the Company regarding operational meetings (and attendance at operational meetings), directives, goals, targets and requirements, and to provide the Company whatever information the Company may request, including without limitation information regarding supporting Company’s products and services, sales efforts, competition, or actual or potential customers, and use Employee’s best efforts to support, train, test, develop, market and promote the sale of the Company’s products and services.
Employee will be responsible for providing weekly reports to Company’s management. Employee reports will include weekly calls, open/closed support tickets, support projects, special projects as assigned, scheduled training sessions, scheduled demonstrations, and other support and assigned duties performed by Employee for Company.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
The Essential Functions and Responsibilities outlined represent typical duties required of the job. The Company will make every effort to reasonably accommodate qualified individuals with disabilities.
Qualified individuals should forward their resume to